Privacy Policy

Effective Date: May 2025

At La Milpa®, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We keep it straightforward, the way we prefer everything we make.

1. Information We Collect

Information You Give Us

When you place an order, sign up for our newsletter, fill out a contact form, or create an account, we may collect:

  • Name and contact information (email, phone number, mailing address)

  • Order and payment details processed through our payment provider

  • Business information for wholesale and foodservice accounts

  • Messages or feedback you send us

Information Collected Automatically

When you visit milparosa.com, we and our service providers may automatically collect:

  • Device and browser type

  • IP address and general location

  • Pages visited and time spent on the site

  • Referring URLs

This data is collected using cookies and similar technologies. See Section 5 for more on cookies.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate with you about your order, account, or inquiries

  • Send newsletters or promotional content (only if you've opted in)

  • Improve our website and understand how our community uses it

  • Comply with legal obligations

We do not sell your personal information to anyone. Ever.

3. Sharing Your Information

We share information only when necessary to operate our business:

  • Service Providers: Shipping carriers (USPS, UPS via Shippo), payment processors, and email marketing platforms that help us run our operations.

  • Distribution Partners: If you are a wholesale or foodservice customer, your order and contact information may be shared with relevant distribution partners to fulfill your order.

  • Legal Requirements: When required by law, court order, or to protect the rights and safety of Puebla Norte LLC or the public.

4. Your Choices

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information (subject to legal and operational requirements)

  • Opt out of marketing emails at any time using the unsubscribe link in any email we send and/or contacting us.

To exercise any of these rights, contact us at orders@milparosa.com.

5. Cookies

Our website uses cookies to remember your preferences, keep your shopping cart intact, and understand how people use our site. We use both first-party cookies (set by us) and third-party cookies (set by analytics and marketing tools).

You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality, including the shopping cart.

6. California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information. To submit a CCPA request, contact us at orders@milparosa.com.

7. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Data Security

We use industry-standard security measures to protect your information, including SSL encryption for data transmitted through our site. While no method of transmission over the internet is 100% secure, we take the protection of your information seriously.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Significant changes will be communicated via email or a notice on our site.

10. Contact Us

Privacy questions? Reach out:

Puebla Norte LLC / La Milpa®

Address: 155 Southside Ave, Hastings-on-Hudson, NY 10706

Email: orders@milparosa.com

Website: www.milparosa.com